Low Intermediate English: Shopping and Customer Service

by

Coursera

This course on Low Intermediate English: Shopping and Customer Service teaches Low Intermediate English: Shopping and Customer Service fundamentals through interactive modules. If you are , then this course is for you. You can access this course on web and mobile, it’s available in language.

#1

See all ranking

Low Intermediate English: Shopping and Customer Service

by

Coursera

This course on Low Intermediate English: Shopping and Customer Service teaches Low Intermediate English: Shopping and Customer Service fundamentals through interactive modules. If you are , then this course is for you. You can access this course on web and mobile. This complete course is available in language.

#1

See all ranking

with Certifications

19+ Hours

of Recorded Content

4.6 Rated

by 1579 Learners

Language

with Certifications

19 + Hours

of Recorded Content

4.6 Rated

by 1579Learners

Read all Reviews

Language

What's in it for You?

Key Features:

Learn new concepts from professionals in the field.
Acquire a basic understanding of a topic or skill
Gain practical project experience to enhance employability.
Obtain a career certificate that can be shared.

Topics you will learn

  • Course Introduction and Voxy Orientation
    • 4 videos
      1. Welcome to the Low Intermediate English Specialization
      2. Introduction to Voxy
      3. Tips for Taking the VPA
      4. Introduction to Shopping and Customer Service
    • 4 readings
      1. Download the Voxy App!
      2. What Is the Voxy Proficiency Assessment (VPA)?
      3. Needs Analysis and Voxy Orientation
      4. Introduction to Shopping and Customer Service
    • 1 quiz
      1. Your VPA Score: Is this Low-Intermediate Specialization right for you?
    • 2 app items
      1. Test Your Level with the VPA
      2. Needs Analysis and Voxy Orientation
    • 1 discussion prompt
      1. When You Went Shopping
  • Going Shopping
    • 1 video
      1. Introduction to Going Shopping
    • 4 readings
      1. Getting Groceries
      2. I Went Shopping
      3. How I Shop
      4. Shopping Online
    • 1 quiz
      1. How Do You Shop for Food?
    • 4 app items
      1. Getting Groceries
      2. I Went Shopping
      3. How I Shop
      4. Shopping Online
  • Reviews
    • 1 video
      1. Introduction to Reviews
    • 4 readings
      1. Comparisons and Pricing
      2. Reviewing Electronics
      3. Places and Spaces
      4. Mixed Feelings
    • 4 app items
      1. Comparisons and Pricing
      2. Reviewing Electronics
      3. Reviewing Places and Spaces
      4. Mixed Feelings
    • 1 discussion prompt
      1. Write Your Own Review
  • Contacting Customer Service
    • 1 video
      1. Introduction to Contacting Customer Service
    • 3 readings
      1. Hotlines and Emails
      2. How May I Help You?
      3. Resolving Customers' Problems
    • 1 quiz
      1. Customer Service Preferences
    • 3 app items
      1. Hotlines and Emails
      2. How May I Help You?
      3. Resolving Customers' Problems
  • Helping Customers in Person
    • 1 video
      1. Introduction to Helping Customers In Person
    • 3 readings
      1. What's On Sale?
      2. What's In Stock?
      3. Complaints and Requests
    • 1 quiz
      1. Helping a Customer
    • 3 app items
      1. What's On Sale?
      2. What's In Stock?
      3. Complaints and Requests
  • Course Project: Independent Study
    • 3 videos
      1. End-of-Course Project Overview
      2. Study Tip: The Native Speaker Ideal in Language Learning
      3. Congratulations on Finishing Shopping and Customer Service!
    • 4 readings
      1. End-of-Course Project
      2. Suggested Units for This Course
      3. Independent Study Instructions
      4. Congratulations!
    • 1 quiz
      1. Choose 2 Units!
    • 2 app items
      1. Personalized Unit
    • 1 discussion prompt
      1. Communicating with or as a Non-Native Speaker

Course Offerings

Certificate you will get

Certificate Features

Your certificate can be embedded on your own website or shared on social networking sites like LinkedIn.
Employers can verify the legitimacy of each certificate using the special verification URL that is included with it.

Pre Requsites

After this Course

Course is for

No results found.

FAQ's

The course focuses on Low Intermediate English: Shopping and Customer Service. It covers fundamentals through interactive modules designed for s.
The course offers over 19 hours of recorded content.

Yes, upon completing the course, you will receive a certification

The course is currently available in .

The course is accessible on both web and mobile platforms.

The original price of the course is ₹, but it’s currently available at a discounted price of ₹.
To purchase this course you can click on the Enroll Now button it will redirect you to course page, and on that page you can buy Low Intermediate English: Shopping and Customer Service course.

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