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Business English: Planning and Negotiating

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Coursera

This course on Business English: Planning and Negotiating teaches Business English: Planning and Negotiating fundamentals through interactive modules. If you are , then this course is for you. You can access this course on web and mobile, it’s available in language.

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Home » Courses » Language » Business English: Planning and Negotiating

Business English: Planning and Negotiating

by

Coursera

#1

in Language

See all ranking

with Certifications

29+ Hours

of Recorded Content

4.8 Rated

by 55757 Learners

Language

with Certifications

29 + Hours

of Recorded Content

4.8 Rated

by 55757Learners

Read all Reviews

Language

About

Key Features

Content

FAQs

What's in it for You?

Key Features:

Learn new concepts from professionals in the field.

Acquire a basic understanding of a topic or skill

Gain practical project experience to enhance employability.

Obtain a career certificate that can be shared.

Topics you will learn

Week 1: Exchanging Information
16 videos

Video: Introduction to Wendy Asplin, Instructor for Course 3
Video: Course Overview
Video: Leaving a Voicemail
Video: Content and Vocabulary for Leaving a Voicemail
Video: Describing a Service, Part 1
Video: Interview with Holly Reynolds, Edgewater Hotel
Video: Describing a Service, Part 2
Video: Comparing Services, Part 1
Scenario: Comparing Venues
Video: Comparing Services, Part 2
Video: Making Decisions
Scenario: Making a Decision 1
Video: Vocabulary
Scenario: Making a Decision, 2
Video: Scenario Summary
Video: Communicating Decisions

5 readings

Read Me
Lesson Vocabulary List
The Edgewater Hotel

8 quizzes

Guidelines for Leaving a Voicemail
Language of Comparison
Vocabulary in a Voicemail
Holly Reynolds, Edgewater Hotel
The Edgewater Hotel
Describing a Service
Finishing Sentences
Giving Reasons in Email

2 peer reviews

Record and Review Voicemail Message
Email on Choice of Venues
Week 2: Negotiating
16 videos

Video: Introduction to Negotiating Effectively
Video: Interview with Dan Poston, Assistant Dean, UW Foster School Of Business
Video: Negotiation Strategies
Scenario: Phone Call #1
Scenario: Phone Call #2
Video: Successful Negotiation
Video: Cultural Differences in Negotiation
Video: Summary
Video: Negotiating Language
Scenario: Making a Proposal
Video: Details of a Proposal
Video: Negotiation Guidelines
Video: Persuasion
Video: Guidelines and Language Negotiating by Email
Video: Being Clear in Negotiations by Email
Video: Week 2 Summary

5 readings

Lesson Vocabulary List
The Art of Persuasion
Link to *The Science of Persuasion*

7 quizzes

Proposals, Counter Offers, and Concessions
Interview with Dan Poston
Negotiating Guidelines and Vocabulary
Making Proposals Vocabulary
Persuasion
Negotiating by Email
Email Negotiations Vocabulary

1 peer review

Writing Emails in a Negotiation

2 discussion prompts

Discussion Forum: Negotiations and Culture
Discussion Forum: Proposals, Counter Proposals, and Persuasion
Week 3: Handling Problems
10 videos

Video: Handling Problems
Describing Problems
Video: Language and Guidelines for Describing a Problem
Video: Introduction to Dealing with Problems
Video: Guidelines and Language for Identifying and Initial Response to Problem
Interview with Holly Reynolds about Customer Service
Video: Responding to a Customer Problem Example
Video: Language for Resolving Problems
Video: Following Up on a Problem, Part 1
Video: Following Up On A Problem, Part 2

4 readings

Lesson Vocabulary List

8 quizzes

Dealing With Problems
Resolving Problems: A Conversation
Guidelines for Describing Problems
Language for Describing Problems
How to Resolve Problems
Resolving a Problem
Follow Up or Final Email?
Following Up On Problems

2 peer reviews

Voicemail Describing a Problem
Recording a Voicemail Following up on a Problem
Week 4: Planning and Announcing Events
11 videos

Video: Planning Events
Interview with MOHAI
Video: Organizing An Event, Part 1
Scenario: Planning Meetings
Video: Organizing An Event, Part 2
Video: Making A To-Do List
Introduction To Announcements
Video: Writing a Formal Event Announcement
Video: Writing an Event Announcement
Video: Introduction To Writing Announcements
Video: The Language of Conferences

4 readings

Lesson Vocabulary List
Washington State Tourism Network

6 quizzes

Planning Events
Lists In Announcements
MOHAI Museum History
Interview with Christine Kolodoge, MOHAI
Washington State Tourism Network
Conferences

2 peer reviews

To-do List
Writing A Conference Announcement

Course Offerings

Certificate you will get

Certificate Features

Your certificate can be embedded on your own website or shared on social networking sites like LinkedIn.

Employers can verify the legitimacy of each certificate using the special verification URL that is included with it.

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After this Course

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FAQ's

What is this course about?

The course focuses on Business English: Planning and Negotiating. It covers fundamentals through interactive modules designed for s.

What is the duration of the course?

The course offers over 29 hours of recorded content.

Is there a certificate provided upon completion?

Yes, upon completing the course, you will receive a certification

What is the language of the course?

The course is currently available in .

What are the pre-requisites for this course?

How can I access the course?

The course is accessible on both web and mobile platforms.

What is the cost of the course?

The original price of the course is ₹, but it’s currently available at a discounted price of ₹.

How can i buy this course?

To purchase this course you can click on the Enroll Now button it will redirect you to course page, and on that page you can buy Business English: Planning and Negotiating course.