Customer Service course by Bada Business
- 63%
₹5,899.00
|
“Customer Service” course provides tools, tips and strategies, and framework to help entrepreneurs and solopreneurs to offer world-class customer experience through efficient and Impactful Customer Service.
Customer Service Course Overview:-
“Customer Service by Bada Business” course provides tools, tips and strategies, and framework to help entrepreneurs and solopreneurs to offer world-class customer experience through efficient and Impactful Customer Service.
Course Introductory Video:-
Key Outcomes of this Course:-
-
- Learn How to become a Customer-Centric Company
- Learn How to know your Customer
- Learn How to Handle Difficult Customers
- Learn How to provide Customer Service on Social Media
- Learn the Art of Communication with Customers
- Learn what is the Role of Feedback in Customer Service
- Learn How Solopreneurs can provide effective Customer Service
- Learn What are the different Customer Service Tools.
- & much more….
What do you get
Here is the list of what you can get with this course!.
| No. | Duration | |
|---|---|---|
| Videos | 27 | 5Hour 46Min |
| Quiz | 27 | 30 sec (Each Question) |
| Reading Material | 27 | – |
| Live Sessions | 2 | 1 Hour |
| “Customer Service by Bada Business“ Course Each Video Average Duration is 13min | ||
Course Content
- Introduction
- Customer is GOD!
- Secret to Customer Delight
- Acquisition VS Retentions VS Churn
- How to Become a Customer-Centric Company
- Building Rapport with Customers
- Know Your Customer Data
- Art of Communication
- Golden Phrases in Customer Service
- Role of Effective Listening
- Empathy in Customer Service
- Handling Difficult Customer Solutions
- DNA of Complaints (Part- 1)
- DNA of Complaints (Part- 2)
- Customer Service for Solopreneurs
- Customer Service – Cost or Revenue?
- Need for Omni- Channel Service
- Customer Service on Social Media
- Customer Service Centre
- Customer Service Tools
- How to Scale Your Customer Service?
- Sales, Marketing & Service
- Customer Feedback
- Future of Customer Care
- Refreshing Customer Experience
- Customer Service- Case Studies
- Summary
Course Platform
“Customer Service ” Course is available on all Google Play Store and IOS Store. The course can be watched on
- Android Phones
- IOS Phones
- Tablets
User Reviews
Be the first to review “Customer Service course by Bada Business”
You must be logged in to post a review.
There are no reviews yet.